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FAQ's

  • What are your hours of operation?
  • Skyway Park is Open 24hrs a day, 7 days a week, 365 days a year.
  • What if my flight is delayed? Will you still come and get me from Toronto Pearson Airport?
  • If you have a delayed flight please let us know with as much notice as possible. If your flight is delayed we won't leave you stranded at Toronto Pearson Airport. Our staff will wait for you to return and bring you back to Skyway Airport Park base.
  • How long before I travel do I need to make a booking?
  • We recommend that you leave as much time as possible to make a booking. We prefer bookings to be made at least 24 hours in advance. Click here to make a booking.
  • How do I get to Toronto Pearson Airport from the Skyway Airport Park base?
  • A Skyway Airport Park bus will take you to Toronto Pearson Airport on arrival at base. When you return to Toronto Pearson Airport and have collected you luggage, simply call us and we will come and collect you.
  • How do I make a booking?
  • To make an online booking simply click on the "Book Now" button at the top of the page. Phone bookings can be made calling us on 1-800-474-3820.
  • How much time should I allow to arrive at the airport before check in closes?
  • We recommend that you arrive at Skyway Airport Park base at least 30 minutes prior to check in closing. The trip to Toronto Pearson Airport usually takes around 2-5 minutes, however we recommend you leave extra time to allow for traffic at Toronto Pearson Airport.
  • How are your rates charged?
  • As per the industry standard, our rates are charged per calendar day or part thereof. For example, if you were to park your car on a Monday morning and return that same night that would be considered as 1 day parking. If you were to park your car on a Monday and return the next day (Tuesday) then that would be considered as 2 days parking, etc.
  • What do I do when I arrive at Skyway Airport Park base?
  • When you arrive at Skyway Airport Park base, simply park your car in one of the marked spaces at the front of the building and enter reception. Our reception staff will then get you to sign your receipt and promptly transfer you to Toronto Pearson Airport.
  • When I return to Toronto Pearson Airport, how do I get back to Skyway Airport Park?
  • When you return to Toronto Pearson Airport, have collected your luggage and/or cleared all stages of immigration/customs (for International passengers) then simply give us call on 1-800-474-3820. We will instruct you on which bus zone to wait in and then come an collect you in our Skyway Airport Park shuttle.